COVID-19 SAFETY PROTOCOL FOR IN-PERSON SESSIONS
Majority of my practice at this time consist of tele-health sessions. However, I am also seeing a limited number of clients in-person on their preference and request. In line with provincial guidelines and procedures, my practice has set forth the following steps to reduce the risk of COVID-19 transmission:
Safety protocol practiced at the clinic:
- Plexiglass has been installed in the reception area to separate administrative staff and clients.
- Bookings are made in a way, that only a limited number of people will enter the office unit.
- Hand sanitizers are provided for clients to use upon entry to the clinic.
- High touch surfaces (e.g., door handles, light switches) are sanitized before and after a client attends an in-person appointment.
- At this time, receipts are only sent electronically.
- The practitioner will open and close the office door to be the only one touching it.
- Client and practitioner are required to wear the mask through the session duration.
- The practitioner would disinfect her hands and commonly touched areas of the office between sessions.
- The practitioner has the obligation to provide contact information to appropriate health authorities for contact tracing in the following situations: Practitioner gets COVID-19; patient tested positive for COVID-19; another in-person has tested positive for COVID-19.
Safety protocol expected from the client:
- Please come no earlier than 5 minutes prior to your appointment.
- If you are feeling unwell (even with minor symptoms) before your in-person appointment, please switch to video/phone session for the same time.
- The clients are required to bring their own water bottle.
- Our cancelation policy is 50% of the full fee if cancelled with less than 48 hours’ notice. However, the cancelation fee is waived if you are tested positive for COVID-19.
- The client needs to inform the clinic promptly if tested positive.